“Just wanted you to know I received my check yesterday - $18,000. :-)  I also wanted to thank you again for all your help and patience.  Last fall was a pretty miserable time for me and I NEVER would have made meaningful use without your guidance and support.” - Dr. John Sabatini, D.O., Yardley, PA   

 

“Sherry (Migliore) helped our office attest for the Medicare EHR Incentive Program. Her vast wealth of knowledge, encouragement and guidance were invaluable. She made the process possible. She was always available to answer questions, come out and see how we were progressing or just to offer words of wisdom. Our heartfelt thanks to Sherry and PA REACH.” - Roger L Groves, MD PC

 

“Offering my gratitude for helping me achieve "Meaningful Use" would be an understatement. Without your expert guidance, assistance and patience, I could never have reached this goal. You provided me with a professional and courteous service, offering instruction in a clear and concise manner. Your promptness for the onsite sessions and your ease of availability by phone and e-mail alleviated all stress in this process. Again, I can't thank you enough for your support and kindness. I hope that we can continue this relationship throughout the remainder stages of the "Meaningful Use" process.” - Neil J Mallis, MD, Philadelphia, PA   

 

“We would like to take a moment to thank you (Peter Mercuri - PA REACH) for all your help these past few months regarding PA REACH and Quest CARE 360 EHR. The information and assistance you provided was very helpful and made this transition to EHR easier. In the future, even if there is a small fee to have your continued help, it will be worth it! Your time has been appreciated and we look forward to working with you again.” - Dr. John Porrino and Kristine Bolinger (Office Manager), New Britain Family Practice, Doylestown, PA  

 

“PA REACH, and especially our Coordinator, Peter Mercuri, have been invaluable in helping us navigate through the Meaningful Use process. Peter's our coach and he keeps us focused on meeting the criteria for year #2. Thanks for all the insight and support.” - Harry J. Morris, DO, MPH, Chair, Department of Family Medicine, Philadelphia College of Osteopathic Medicine, Philadelphia, PA

 

“I just want to express my gratitude to you and PA REACH for your continued and consistent support from me and my staff. We could NOT have done this without you!!! Not only your knowledge but also your encouragement to have us try to be the best we can be gave us the emotional support we needed to continue when we thought we were overwhelmed.  I hope we can count on you and PA REACH in the future.” - Dr Donald Turner, Philadelphia, PA 

 

“I wanted to let you know how absolutely indispensible you (Peter Mercuri - PA REACH) have been. I don't know how we would have gotten our first incentive check without you walking us through the system.  It certainly would have taken us much MUCH more time. You knew just who to call and get all the answers to solve all the glitches. Now with Meaningful Use, you are keeping us honest and keeping us on track. The Security and Privacy Assessment was very detailed and I'm certain would have cost the practice more than we can afford. It was great to get it through PA REACH.  I hope they continue that service. It's invaluable to us. I'll be wading through those recommendations over the next few weeks.” - Mary Dhand, Falls Pediatric & Teen Care, Philadelphia, PA 

 

“I have finally received my CMS incentive that was done back in December. I would like to thank the PA REACH team that assisted me with this process. It took a long time due to all of the CMS regulations with the EMR system that I was not aware of until meeting with Deb Hamaker (PA REACH Project Coordinator from PA Academy of Family Physicians). I am very grateful for all of the help and support provided.” - Angelique McKinney-Bourne, MD, Harrisburg, PA

 

“Mount Wolf Medical Center attested for the Medicare EHR incentive program with the help of PA REACH. PA REACH did a great job helping us through the many steps getting ready to attest.  I especially want to thank Nate Altland (PA REACH Project Coordinator) for his patience and the excellent help as he guided us through the many steps to reaching our goal to attest. Our attest date was April 29, 2012.  The doctors and staff thank you for your help in reaching our goal.” - Wanda Buttrey, Office Manager, Mount Wolf Medical Center, Mount Wolf, PA 

 

“Just a note to thank you (Peter Mercuri - PA REACH) for all of the help and assistance you provided us in working toward meaningful use. I know that this was a difficult site due to language issues and lack of technical knowledge and lack of access to computers. However, your dedication, persistence, and patience is really appreciated and has helped us meet our requirements. We are definitely looking forward to having you continue to work with us throughout the meaningful use process. We have implemented issues regarding confidentiality as you have suggested, however, we would appreciate further consultation with you regarding HIPPA and computer security issues.” - Eileen Hause, Chief Executive Officer, Kensington Hospital, Philadelphia, PA  

 

"Our office was so pleased with the help we received from PA REACH and our advisor Peter Mercuri.  We felt that he worked very hard for us and we reached our maximum potential with his help.  He still checks in on us to see how we are doing and if we need any assistance.  I have suggested this program to other providers as well as Dr Kulka has suggested it to his friends who are providers.  I don't know what we would have done without Peters help.  Thank you sooooo much for this wonderful program and for wonderful help from staff members like Peter!" - Sarah Blanton, Newtown Medical Group, Langhorne, PA

 

"I would like to take this opportunity to thank PA REACH, especially Shirley Sullivan, for being instrumental in helping us achieve Meaningful Use.  Since we went live with our EMR in September 2011, we have been working hard to learn the new system while at the same time trying to make sure we were on the right track for Meaningful Use.  Shirley has been supportive and encouraging and has been an unbelievable source of knowledge for us.  We would not be where we are in the process of attesting if not for Shirley and her guidance, wisdom, and patience. She is always ready with an easy smile and a helpful hand.  I look forward to continuing to work with PA REACH and Shirley as we strive to achieve Meaningful Use in the future."  - Geri Quinn, Office Manager, Haverford Family Medicine, Haverford, PA

 

"We had the pleasure of PA REACH assisting us with the implementation of our Electronic Health Record.  Shirley Sullivan (PA REACH Project Coordinator) worked with us from the initial planning stages through training and implementation, to attesting for meaningful use.  Shirley`s expertise, advice, constant encouragement and assistance was extremely valuable, and we really appreciate all that was done for us." - Ivan Bub, MD, Berks Family Practice, Reading, PA

 

"I would love to re-affirm the outstanding help that you (Shirley Sullivan) and PA REACH provided me during the implementation of an EMR in my office.  Though an advisor in the past to a health system's IT department, the rules facing even someone like me in starting an EMR with a goal of great care of our patients AND fulfilling 'meaningful use' requirements of the HITECH Act seemed overwhelming.  Your knowledge, support, expertise, and guidance were critical in selecting the right system for me and my achieving the above goals 14 weeks after go-live.  You made it almost seem easy.  Truly could not have succeeded without your help.  I'm looking forward to continuing the process in future years and wish you and PA REACH all the best!!" - Stanley Schwartz, MD, Ardmore, PA

"We would like to take this opportunity to sing the praises of Debra Hammaker and Tracy Koval of PA REACH (from the PA Academy of Family Physicians). Without their help, there is no way possible that we could have reached all the steps of Meaningful Use. They were so valuable with assisting us with first, understanding the context of each rule, and second, executing the actual procedures and documentation of each step. They called our vendor on our behalf, and did research into our medical records system. They showed great patience and understanding when explaining each section of Meaningful Use to our staff members.  They made themselves available to us by both e-mail and telephone. They supplied us with all the electronic resources necessary for us to meet the goals of the program. We just wanted you to know how essential these two employees of yours were to the process of our meeting Meaningful Use.” - Jin Xu M.D., K Hoster, RN and C. Eshbach (Office Manager) - Berks Family Physicians, Blandon, PA 

 

“Thanks to our PA REACH representative, Matt Armstrong, for helping us thus far with our goal to achieve Meaningful Use.  Matt is always available by phone, e-mail and even visits to our office to accommodate our questions and concerns.  His continued support and guidance during this process has helped make this process easier for us.  Look forward to meeting this goal with as little stress as possible, as we continue working with Matt.” - Sandy Ieradi, Women’s Health Care Group of PA, Oaks, PA

 

"Thank you PA REACH for all of your assistance.  Without the help of Matt (Armstrong) and PA REACH, we would have been lost in the Meaningful Use process.  They helped us so much along the way.  Anytime that we called with a question they were there with an answer that we understood.  Matt came out to our office on a number of occasions to make sure that the process was going well and that our office was doing everything that needed to be done.  PA REACH helped make the process much easier that trying to do it on our own." - Tatanisha Clements, Office Manager, Pocono Adult & Pediatric Medical Group, East Stroudsburg, PA

 

"PA REACH is a wonderful program!  Matt Armstrong was our contact from PA REACH and he helped us tremendously with reaching stage 1 of our attestation.  He was a great help with a few bumps in the road that we had along the way.  Within 6 weeks of attesting we received our check with the bonus.  Thanks so much to PA REACH and Matt Armstrong!" - Tara Hance, Hoffman Health Partners, Towanda, PA

"PA REACH has been a great benefit as I worked toward Meaningful Use. With massive amounts of information available on the Internet, PA Reach steered me through the confusing areas. You were able to point me in the right direction when I hit a fork in the road and provided me the resources I needed. You gave me the right information at the right time. My representative continues check in on me periodically and offer timely updates. Always friendly and helpful. Never demanding. Thank you PA Reach!" - Donna Sledziewski, Director of Information Systems, Maternal and Family Health Services, Wilkes-Barre, PA

 

"We are very grateful for the help we received from Deb and Tracy at PA REACH who helped us attest for meaningful use.  We recently had a major construction project, purchased a new telephone system and were still learning a lot about our EMR.  With Deb and Tracy's help we were able to concentrate on other things while they helped us achieve our goal of attesting.  Thanks Deb & Tracy.....you were a life saver!" - Nancy Berkheimer, Office Manager, Dallastown Medical Associates, Dallastown, PA

 

"The assistance our practice has received from the Regional Extension Center has been invaluable.  Matt Armstrong’s willingness to assist is beyond compare.  All of my questions are answered expeditiously and thoroughly, whether via phone call or email.  Matt is a pleasure to work with, and his positive attitude is contagious.  He has aided me in areas such as choosing our Electronic records software, Meaningful Use, extracting files for our conversion as well as other many issues.  I am grateful that we were introduced to the REC through the PA Medical Society.  Honestly, I could not imagine undertaking the task of conversion to electronic records without assistance." - Cynthia Layton, Practice Manager, A Woman’s Place GYN, Hazleton, PA

 

"I want to extend our appreciation to PA REACH from Heritage Medical Group on the assistance provided to position our large group for successful Meaningful Use Stage 1 reporting.  The staff was knowledgeable, available, and proactive in providing assistance to use every step of the way.  There is a lot of detail with this program, and having help wading though all the different measures has been invaluable.  This is a great resource to have." - Joseph A. Cincotta, MD, Medical Director, Heritage Medical Group

 

"My staff and I would like to thank Matt Armstrong for helping us achieve Meaningful Use. His assistance was appreciated and we would not have been able to reach this goal without his guidance and expertise. He was always available either by phone or e-mail through every step of the way." - Stephen J. Renzi, D.O., Renzi Medical PC, Troy, PA

 

“I am so thankful to have heard about PA REACH.  I was responsible for ensuring our (8) providers met Meaningful Use.  I thoroughly enjoyed working with their helpful and friendly staff, Debbie and Tracy (from PAFP), who provided excellent support on site, via phone and email.  I felt like they were my safety net which made the attestation process stress free.” - Pam McCarl, Greencastle Family Practice, Greencastle, PA

 

“When we engaged in the process of preparing for Meaningful Use, we would never have been able to keep all of the various activities in focus if not for the expertise of Matt Armstrong and the PA REACH Team. While we thought we had a plan, Matt was diligent to make us aware of requirements and time sensitive milestones that quite honestly we would have overlooked if not for his persistence.  Truly, we are so thankful for the invaluable efforts of the entire PA REACH East team, in helping Pocono Medical Center throughout the Meaningful use process; helping us to begin receiving incentive payments. We hope you’ll be able to provide similar direction in the future years as revisions to the requirements are made.” - Michael Vanchieri, Chief Technology Officer - Pocono Medical Center

 

"Our PA REACH representative, Maryann Santitoro, has been amazingly receptive and responsive to our concerns.  We are early in the process and her assistance is indispensible.  She is knowledgeable about the technical specifications and always resourceful.  Mercy LIFE would not have stayed engaged if we did not have her ongoing encouragement.  We appreciate her time and energy." - Dr. Donna Raziano, Mercy LIFE, Philadelphia, PA